Effective Date: November 2023
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.
When you apply as a dater, matchmaker, or super-connector, we collect a variety of information from you, including your name, address, contact information, preferences, and other details pertinent to our matchmaking and referral services.
2. How Do We Use Your Personal Information?
We generally use the information we collect to fulfill any applications placed through the Site (including processing your data and pairing you with potential matches or business referrals). Additionally, we use this information to:
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights otherwise.
4. Do Not Track
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
5. Your Rights
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you want to exercise this right, please get in touch with us through the contact information below.
Additionally, if you are a European resident, we are processing your information to fulfill contracts we might have with you (for example, if you apply through the Site) or otherwise to pursue our legitimate business interests listed above.
6. Data Retention
When you place an application through the Site, we will maintain your Application Information for our records unless and until you ask us to delete this information.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please get in touch with us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
Attention: Arlene Washburn
P.O. Box 800
Blairstown, NJ 07825, United States
9. Data Security and Management
We take the security of your personal information seriously. The application forms submitted through the Site are maintained within a secure Customer Relationship Management (CRM) system. Our CRM is designed to protect your data's confidentiality, integrity, and availability through various industry-standard security technologies and procedures.
Furthermore, to enhance your experience and manage your interactions with our services, we provide a dedicated customer portal accessible at https://member.getrealgetlove.com. This portal is designed with your privacy in mind, employing robust security measures to safeguard your personal information.
Please rest assured that we implement appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site and CRM.
To ensure the security and confidentiality of your data, our CRM system, SuiteDash, implements several robust security protocols:
...In addition to the security mentioned above protocols, our client portal, accessible at https://member.getrealgetlove.com, is a white-label version of SuiteDash tailored specifically for our services. This means it inherits all the robust security features of SuiteDash, providing you with a secure, private environment to manage your interactions with us.
For full details on our CRM's security measures, protocols, and certifications, please refer to the complete security overview at SuiteDash Security Overview.